Lets chat
If you were unable to find the answer to your question in our Help section, please use the details below to contact us.
Our business hours are 8.30am - 5pm, Monday to Friday (excluding public holidays). If you send us an email or leave us a message outside these hours, we will contact you the next business day.
Contact us
General enquiries
Phone: 03 288 2562
Fax: 03 343 1034
support@smb.nz
Repayment enquiries
Phone: 03 288 2562
Fax: 03 343 1034
repayments@smb.nz
Media enquiries
media@smb.nz
Hours
Monday–Friday
8:30am - 5pm
Contact addresses
Mailing address:
PO Box 1196
City Centre
Christchurch 8140
Registered address:
SideKickCA
34 Allen Street
Christchurch 8011
Complaints process
If something hasn’t gone as expected, please let us know so we can make it right and learn from your experience. You can reach out to us via:
Phone: 03 288 2562
Email: complaints@smb.nz
Learn more about our complaints process here