How it works

Our fair assessment process evaluates your unique financial situation. This helps us better understand your financial profile.

How is the SMB application process different?

Illustration depicting a three-step process: 1. Apply in 15 minutes shown by a document icon. 2. Receive funds same day represented by a money bag icon. 3. Bingo! depicted with a beach umbrella icon.

We have built a secure and personalised online application process that takes just a few minutes to complete.

Once we have assessed your application, you will be provided with a loan decision. If we approve your loan on any business day, we will make the payment to your bank on the same day.

Our expert customer happiness specialists will personally handle any service questions or issues for the life of your loan, so please don’t hesitate to ask.

Application

Enter your details and submit your application. Easy! And you have 7 days* to cancel.

We use exceptional service and technology to provide a streamlined online application that considers more than just your credit score.

*Seven business days to cancel if disclosure documents were sent electronically. Nine business days if documents were mailed. For loans, the amount of reasonable expenses and interest from the day the advance was received until the day the advance is repaid, as the agreement still applies.

Analysis and assessment

As soon as you have provided all of the information, we will evaluate your application and you will receive a loan-application decision.

Behind the scenes, we carry out a comprehensive affordability assessment of your financial profile and look beyond your credit score. In this way, we are better placed to understand you as an individual.

Our fully robust assessment process determines your suitability for, and the affordability of, a SMB loan.

Approval

We offer loans to financially responsible Kiwis. Once your application has been approved, we will let you know via text and email.

Your Funds

Once your loan has been approved, we will make a payment to your bank on the same day of loan approval. The time taken for funds to reach your account can vary depending on your provider. 

Real customer support backed by real promises and real people

We promise

  1. keep you fully updated on the progress of your loan application. Right from the start, you will receive texts to update you on your application and, on approval, you will also get an email outlining the details of your loan;

  2. to request additional information as soon as we need it so we can proceed with your application. We will contact you to get it sorted as quickly as possible.

  3. pay your bank on the same business day your loan is approved.

All loan applications are subject to responsible lending inquiries.

Frequently Asked Questions

  • We are transparent about our approval criteria, and we encourage you to review the main approval factors here before you submit your application.

  • Comprehensive credit reporting allows SMB to report periodically on a borrower’s repayment history. So, yes, if you make your SMB loan repayments on time we will report positive repayment history, which in turn will improve your credit score. Likewise, however, please note that any adverse repayment history can potentially impact your credit score negatively.

  • If we have all the information required to make a responsible credit assessment, you will have a decision asap, depending on the time your application is received. We will keep you updated on the progress of your application via text and email. 

    All loan applications are subject to responsible lending inquiries.

Your SMB Money Ltd loan is a financial commitment. We will assist you with assessing your financial position but please ensure You are in a position to afford Your repayments now and in the future. All loan applications are subject to responsible lending inquiries.