FAQ’s
It’s not every day you change your name, so you might have questions about our new brand and new application process.
Brand & Name Change
-
We wanted our name to better reflect our values and the new services we now offer, and new ones coming in the future.
-
It signifies our commitment to simplicity (Save My Bacon simplified to SMB, speed (a new, faster application process) and trust in personal lending (we provide so much more than just a loan; we provide peace of mind.
-
No, all existing loans and accounts will continue under the same terms; only our name is changing.
-
No, your payment details remain the same. We will handle all necessary updates.
-
Your contracts and agreements remain unchanged.
New Loan Application Process
-
It's now faster, with a simplified application form and a decision that’s made on the spot (due to our new tech).
-
You can now receive a decision in minutes, rather than days.
-
The new process requires fewer documents; often just proof of income and identity.
-
No, we don't have branches; we’re only online.
-
Yes, we've implemented enhanced security measures to protect your data.
-
Live chat is available 24/7, and phone support is available to assist you at any step from 8.30am to 5pm on weekdays.
-
Loan terms remain competitive and transparent, with no fundamental changes due to the new processes.
-
You'll receive an immediate confirmation email, followed by updates on your application status.
-
Your application will transition to the new system; you'll be guided through any necessary steps.
Do you need more information? That's no problem. Below are links to more comprehensive resources that can help answer your questions.